Your privacy is important to us. It is Farewell Cards's policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.
1. Information We Collect
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
Information we collect may include:
- Name and contact details (such as email address) when you register for an account.
- Information you provide for memorial pages, such as names, dates, biographies, and photos.
- Payment information for purchases (processed by third-party payment gateways like PayPal). We do not store your full credit card details.
- Technical data such as IP address, browser type, and operating system for analytics and security purposes.
2. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain our services.
- Process your transactions and manage your orders.
- Communicate with you, including for customer service and support.
- Personalize and improve your experience on our website.
- Monitor and analyze usage and trends to improve our Service.
- Ensure the security of our platform.
3. Data Security
We take reasonable precautions to protect your information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
4. Data Retention
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
5. Sharing Your Information
We do not share any personally identifying information publicly or with third-parties, except when required to by law, or to our trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential (e.g., payment processors).
6. Cookies
Our website may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.
7. Your Rights
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@farewellcards.com.
This is a sample Privacy Policy. You should replace this with your own legally reviewed policy.